Article 1 (Purpose)
Moulder Korea Co., Ltd. (hereinafter referred to as the "Company") complies with applicable laws and regulations, including the Personal Information Protection Act, and places great importance on protecting the personal information of its members. This Privacy Policy sets forth the standards and protective measures for processing personal information collected in connection with the use of the Moulder service (hereinafter referred to as the "Service") provided by the Company.
Article 2 (Categories of Personal Information Collected)
The Company collects the minimum personal information necessary to provide the Service.
1. Upon membership registration and use of the Service
β Required items: Email address, password, name, mobile phone number, company name, Company size, field of work, etc.
β Optional items: Consent to receive marketing information, etc.
2. During Payment for Paid Services (Integrated with Dodo Payments)
β Required Items: Payment method information, billing address, country information.
β Optional Items: Business Registration Number (or VAT ID) (Required only when requesting a corporate invoice).
3. Information automatically collected during Service use
β Service usage records, access logs, access IP addresses
β Cookies, device information (OS, browser information)
β Records for the prevention of misuse
β» Members have the right to refuse consent to the collection and use of personal information; however, refusal to consent to required items may restrict access to the Service.
Article 3 (Purposes of Collection and Use of Personal Information)
The Company processes personal information for the following purposes:
1. Membership registration and account management: Member identification, account creation and management, identity verification for Service use
2. Service provision and operation: Provision of AI-based 3D modeling and image generation services, Processing customer requests and providing technical support
3. Customer support and communication: Responding to inquiries, delivering notices, and providing Service guidance
4. Service improvement and analysis: Analysis of Service usage patterns, Enhancement of system stability and security
5. Marketing and promotional activities (subject to optional consent): Information on new services, events, and promotions
Article 4 (Retention and Use Period of Personal Information)
The Company destroys personal information without delay once the purpose of collection has been fulfilled. However, if retention is required under applicable laws and regulations, the information shall be retained for the relevant period.
1. Member information: Retained until membership withdrawal, then deleted
2. Retention under applicable laws
β Records of contracts or withdrawal of offers: 5 years
β Records of payment and service provision: 5 years
β Records of consumer complaints or dispute resolution: 3 years
β Access logs and IP information: 3 months
3. Exceptions: If there are outstanding receivables or payables arising from the use of the Service, the information may be retained until such obligations are settled.
Article 5 (Outsourcing of Personal Information Processing and Cross-Border Transfer)
To ensure the smooth provision of the Service, the Company outsources the processing of personal information to external service providers as outlined below. In accordance with applicable laws, the Company stipulates necessary provisions in the outsourcing agreements to ensure that personal information is securely managed.
1. Domestic Outsourcing of Personal Information Processing
β Entrusted Party (Sub-processor): Channel Corp.
β Purpose of Outsourcing: Responding to customer inquiries, operating the customer support channel (Channel Talk), and sending notifications.
β Items Provided: Name, email address, Member identifier, consultation history, and any information provided by the customer during the support process.
2. Cross-Border Transfer of Personal Information
To maintain service infrastructure and process global payments through a Merchant of Record (MoR), the Company transfers personal information overseas as follows:
β AWS, Google Cloud (USA)
β Purpose of Transfer: Operation of cloud infrastructure and data storage.
β Items Transferred: All information provided by the Member, including service usage records.
β Timing of Transfer and Retention Period: Transferred continuously upon the use of the Service / Retained until account deletion (withdrawal of membership) or the termination of the outsourcing contract.
β‘ Dodo Payments Inc. (USA)
β Purpose of Transfer: Processing of payments for Paid Services (MoR), refund processing, issuance of receipts (invoices), and tax compliance processing.
β Items Transferred: Email address, payment method information, billing address, country, and Business Registration Number (if voluntarily provided).
β Timing of Transfer and Retention Period: Transferred at the time of payment for Paid Services / Retained until the expiration of the retention periods mandated by applicable laws and the payment gateway's internal policies.
Article 6 (Provision of Personal Information to Third Parties)
As a general rule, the Company does not provide members' personal information to external parties. However, exceptions apply in the following cases:
1. When prior consent has been obtained from the member
2. When required by applicable laws and regulations
3. When requested by investigative authorities in accordance with legally prescribed procedures (e.g., warrants, official requests)
Article 7 (Data Utilization, AI Training, and Content Monitoring)
The Company processes data as follows for the purposes of improving service quality, enhancing artificial intelligence models, and establishing a secure service environment.
1. The Company may analyze and utilize Input Data and Output Data in a de-identified or anonymized form for the purpose of enhancing service quality, improving artificial intelligence models, and fostering a secure service environment. Such data shall be used exclusively for service improvement, model performance enhancement, and technological advancement.
2. Members may request to opt-out of the use of their data for AI training purposes through the service settings or customer support. However, due to the technical nature of AI systems, it may be practically difficult to completely and retroactively remove data that has already been incorporated into the training process prior to the request.
3. To prevent prohibited activities within the Service (including, but not limited to, the depiction of specific individuals, generation of sexually explicit content, and infringement of third-party intellectual property rights) and to maintain service security, the Company may monitor or analyze prompts entered and data uploaded by Members using automated tools.
4. In the event that the Company determines that the content generated by a Member or a Member's conduct clearly violates applicable laws β such as the "Act on the Protection of Children and Youth against Sexual Abuse" or the "Copyright Act" β or significantly infringes upon the rights of third parties, the Company may take necessary measures in accordance with such laws, including providing the relevant data to investigative agencies or rights holders without prior consent.
Article 8 (Procedures and Methods for Destruction of Personal Information)
The Company destroys personal information without delay upon the expiration of the retention period or once the purpose of processing has been fulfilled.
β Electronic files: Permanently deleted in a manner that renders recovery impossible
β Physical documents: Shredded or incinerated
Article 9 (Rights of Data Subjects and How to Exercise Them)
Members may exercise the following rights at any time:
β Access to personal information
β Correction and deletion of personal information
β Request for suspension of personal information processing
Requests may be submitted through the customer support center or via email (moulder@moulder.ai). The Company will notify the member of the outcome within 10 days from the date of the request. In cases where a request is denied, the reasons for such denial will be provided.
Article 10 (Use of Cookies)
The Company may use cookies to provide the Service.
β Purpose of use: Service optimization, usage analysis
β Members may refuse to allow cookies to be stored through their browser settings.
Please note that certain features of the Service may be restricted if cookies are refused.
Article 11 (Personal Information Protection Officer)
The Company has designated the following individual as the Personal Information Protection Officer:
β Name: Hyorin Choi
β Organization: Moulder Korea Co., Ltd.
β Email: moulder@moulder.ai
Article 12 (Remedies for Infringement of Rights)
Members may contact the following agencies for matters relating to personal information infringement:
β Personal Information Infringement Report Center: 118
β National Police Agency Cyber Investigation Bureau: 182
β Personal Information Dispute Mediation Committee: 1833-6972
Article 13 (Amendments to This Policy)
This Privacy Policy may be amended in accordance with changes in laws, policies, or the Service. Any amendments will be announced in advance; for significant changes, notice will be provided at least 7 days prior. In cases where amendments are unfavorable to members, a prior notice period of at least 30 days will be provided.
β Announcement Date: May 10, 2026
β Effective Date: May 17, 2026
