Chapter 1: General Provisions
Article 1 (Purpose)
These Terms and Conditions (hereinafter "Terms") set forth the rights, obligations, responsibilities, conditions of use, and procedures governing the relationship between Moulder Korea Co., Ltd. (hereinafter "Company") and its members with respect to the use of the Moulder service (hereinafter "Service") provided by the Company.
Article 2 (Effect and Amendment of Terms)
1. The Company shall post the content of these Terms on the initial screen or a linked screen of the Service, or notify members by other means, so that members may easily access and review them.
2. The Company may amend these Terms to the extent permitted by applicable laws and regulations, including the Act on the Regulation of Terms and Conditions, the Act on Consumer Protection in Electronic Commerce, and the Personal Information Protection Act.
3. When amending these Terms, the Company shall announce the effective date and the reasons for the amendment no later than 7 days prior to the effective date. However, in the case of amendments that are unfavorable to members, a prior notice period of at least 30 days shall be provided.
4. If the Company provides a clear notice stating that failure to express an objection within a specified period shall be deemed as consent to the amended Terms, and the member does not explicitly express an objection, the member shall be deemed to have consented to the amended Terms.
5. If a member does not consent to the amended Terms, the member may terminate the service agreement.
Article 3 (Rules Other Than These Terms)
1. Matters not specified in these Terms shall be governed by applicable laws and regulations, the Company's Privacy Policy, payment policy, operational policies, and other detailed guidelines.
2. If a separate service agreement, proof-of-concept (PoC) agreement, enterprise agreement, order form, or individual terms of service for specific services has been entered into or provided between the Company and a member, such agreement or individual terms shall take precedence over these Terms.
Article 4 (Definitions)
The terms used in these Terms are defined as follows:
1. "Service" refers to all services provided by the Company, including AI-based automated 3D modeling, image generation and editing, related file conversion and output, and ancillary services.
2. "Member" refers to an individual, corporation, or other organization that has agreed to these Terms and entered into a service agreement with the Company to use the Service.
3. "Site" refers to the website and all related applications operated by the Company to provide the Service.
4. "Account" refers to the login credentials created for the purpose of identifying a member and enabling the use of the Service.
5. "Input Data" refers to CAD files, drawings, images, text, prompts, tables, option information, and other materials uploaded, entered, or linked by a member for the purpose of using the Service.
6. "Output Data" refers to 3D modeling files, images, text, metadata, and other results generated, processed, or converted from Input Data through the Service or artificial intelligence technology.
7. "Paid Service" refers to a service or right to use a service provided by the Company in exchange for a fee paid by the member.
8. "Subscription Service" refers to a Paid Service for which fees are automatically charged on a monthly or annual basis through the payment method registered by the member, and for which the usage period is automatically renewed.
9. "Credit" refers to a unit of use purchased or granted to a member in accordance with the method designated by the Company, which is deducted as consideration for the use of specific features within the Service.
10. "Enterprise Service" refers to a customized service, proof-of-concept (PoC), dedicated model, or separate technical support service provided by the Company under separate conditions in response to a corporate member's individual request.
Terms not defined in this Article shall be interpreted in accordance with applicable laws and regulations, general commercial practice, and service-specific policies.
Chapter 2: Service Agreement
Article 5 (Formation of Service Agreement)
1. A service agreement is formed when a person wishing to use the Service agrees to these Terms and completes the membership registration or application process in accordance with the procedures established by the Company.
2. A member may register or log in by linking an email account, a Google account, or another external service account permitted by the Company. In such cases, the Company may use member information provided by the relevant external service to the extent necessary for the provision of the Service.
3. The Company may refuse a membership registration or service application, or may subsequently terminate the service agreement, in any of the following cases:
① Where false information has been provided or another person's information has been misappropriated
② Where the application violates applicable laws and regulations, these Terms, or Company policies
③ Where there is a significant risk of interference with the operation or technical functioning of the Service
④ Where the Company otherwise reasonably determines the application to be inappropriate
Article 6 (Changes to Member Information)
1. Members may view and update their member information on the account management screen. However, the email address (ID) used as the account identifier may not, in principle, be changed.
2. If any information provided at the time of registration changes, the member must update it promptly or notify the Company without delay.
3. The Company shall not be liable for any disadvantage arising from a member's failure to reflect such changes.
Article 7 (Membership Withdrawal and Restriction of Use)
1. A member may request termination of the service agreement at any time through the withdrawal function within the Service or by contacting customer support.
2. Upon processing a withdrawal request, the Company shall delete or separately store the member's information, except for information that must be retained in accordance with applicable laws and regulations.
3. The Company does not permit registration by children under the age of 14. If it is confirmed that a member is under the age of 14, the Company may restrict use of the relevant account or terminate the service agreement.
4. If a minor member aged 14 or older but under 19 uses a Paid Service, the consent of a legal guardian is required. A Paid Service agreement entered into without the consent of a legal guardian may be cancelled by the minor member or their legal guardian. However, the right to cancel may be restricted if the minor has deceived the Company into believing that legal guardian consent had been obtained.
5. The Company may restrict use of the Service or terminate the agreement if a member engages in any of the following:
① Registration of false information or misappropriation of another person's information
② Violation of these Terms or applicable laws and regulations
③ Infringement of the rights of the Company or third parties
④ Interference with the operation of the Service or abnormal use
⑤ Account sharing, resale, unauthorized transfer, or other acts contrary to Company policies
⑥ Other cases where the Company determines that continued provision of the Service is not feasible
6. As a general rule, the Company shall provide prior notice to the member before terminating the agreement; however, in cases of urgency or serious violation, the Company may impose immediate restrictions or terminate the agreement without prior notice.
Chapter 3: Use of the Service
Article 8 (Provision and Content of the Service)
1. The Company provides members with the following services:
① Upload and management of Input Data, including CAD files, images, and text
② AI-based automated 3D and BIM modeling, and generation and conversion of related files
③ AI-based image generation and editing
④ Viewing, downloading, saving, and converting Output Data
⑤ Other ancillary services as determined by the Company
2. The Company may add, modify, or discontinue all or part of the Service in accordance with quality improvement needs, technical requirements, operational needs, or business needs.
3. The Company may, where necessary, provide beta features, test features, or features subject to separate conditions, and may establish separate guidelines or policies for such features.
Article 9 (Service Hours)
1. Unless there are special circumstances, the Company provides the Service 24 hours a day, 365 days a year.
2. The Company may temporarily suspend all or part of the Service when necessary, including for system inspection, maintenance, equipment replacement, incident response, or third-party service failures.
3. The Company shall provide advance notice of any planned service suspension and may, where unavoidable, provide notice after the fact.
Article 10 (Changes and Discontinuation of the Service)
1. The Company may change the content, features, methods of use, supported file formats, processing methods, or fees of the Service where there is a reasonable basis to do so.
2. The Company shall notify members in advance in the event of termination or significant changes to the Service.
3. Unless otherwise required by applicable laws, the Company shall not be liable for any damages incurred by members as a result of changes or discontinuation of the Service. However, this shall not apply in cases of the Company's willful misconduct or gross negligence.
Chapter 4: Paid Services
Article 11 (Fees and Payment for Paid Services)
1. Some features of the Service are provided free of charge, while others are provided as Paid Services.
2. The types, prices, scope, and duration of Paid Services shall be as indicated on the service screen, payment screen, or separate notices.
3. Payment for Paid Services shall be made through credit cards, debit cards, or other payment methods permitted by the Company.
4. As the Service is provided globally, all fees are displayed in U.S. Dollars (USD) on a pre-tax basis. At the time of actual payment, Value Added Tax (VAT) or other applicable taxes may be added to the total amount in accordance with the laws of the Member's country of residence and the policies of the payment gateway (e.g., Dodo).
5. For payments made in currencies other than USD (including Korean Won), the card issuer's internal exchange rates and foreign transaction fees may apply. The Company shall not be involved in, nor held responsible for, any exchange rate fluctuations or fees incurred during this process.
6. Since the Company, as a general rule, accepts credit card payments, it does not issue separate Korean tax invoices or cash receipts. Upon completion of payment, the credit card sales slip (receipt) and invoice issued by the payment gateway shall serve as the official proof of transaction. The Company shall not be held liable for the Member's individual tax or accounting treatments.
7. Upon completion of payment, the Company shall notify the member of the payment details via email or other means.
8. Members must fully review the content and terms of a Paid Service before completing payment.
Article 12 (Subscription Services and Credits)
1. Subscription Service fees are automatically charged on the regular billing date through the payment method registered by the member. The date of the initial payment shall serve as the regular billing date. If the corresponding date does not exist in a given month, the last day of that month shall be the billing date.
2. In the event of a failure of a recurring payment, access to the Service shall be restricted immediately. Upon successful processing of a payment — such as through the Member's update of their payment method — a new subscription period shall commence from the time of such successful transaction.
3. The Company offers various Subscription Service plans; specific types and details shall be as indicated on the service screen.
4. A member may cancel a Subscription Service in accordance with the procedures established by the Company. Upon cancellation, automatic billing shall cease from the next billing cycle. Cancellation requests may be submitted at any time, and no further charges shall be made after the point of cancellation. The member may continue to use the Service for the duration of any already-paid billing period.
5. Additional Credits may be purchased exclusively by members who are currently subscribed to a Subscription Service.
6. Credits are deducted when specific Service features are used, as determined by the Company. Deduction criteria shall be as indicated on the service screen or in separate policies.
7. Credits granted through a Subscription Service are valid for the same period as the relevant subscription. Unused Credits shall not carry over to the next billing period and shall automatically expire at the end of the applicable billing period.
8. Members may not assign, sell, transfer, or pledge Credits or Paid Service entitlements to third parties without the prior consent of the Company.
9. The content, fees, scope of support, and refund conditions for Enterprise Services shall be governed by separate agreements.
Article 13 (Plan Changes, Withdrawal, Refunds, and Payment Cancellation)
1. Members may request a change of their subscription plan, a refund, or a cancellation of payment for the Paid Services purchased from the Company, in accordance with applicable laws and these Terms.
2. If a Member changes their subscription plan during the active use period, the Company shall calculate the usage based on whichever has a higher consumption rate between the elapsed use period and the consumed credits, and settle the difference. If the existing subscription fee is greater, the Company shall refund the difference to the Member. If the new subscription fee is greater, the Company shall charge the Member the additional difference. Changes to the subscription plan shall take effect immediately upon request.
3. For subscription services, a Member may request a full refund if they have not used the subscription service at all within fourteen (14) days from the date of payment.
4. Notwithstanding the preceding paragraph, if one or more Output Data (as defined in Article 4) are generated as a result of the Member executing paid features such as AI modeling, image generation, or file conversion using the subscription service, the use of the Service shall be deemed to have commenced, and refunds for the respective subscription payment may be restricted.
5. Monthly or annual subscription services are strictly non-refundable for the elapsed portion of the use period, regardless of actual usage.
6. For credits purchased separately while using the subscription service, refunds may only be requested for unused remaining credits within thirty (30) days from the date of payment.
7. In the event of early termination of an annual subscription service during its use period, the services already provided shall be calculated and settled based on the standard monthly subscription rate, and any applied discount amounts shall be excluded from the refund calculation.
8. Bonus credits provided by the Company free of charge for purposes such as promotions, events, or compensation shall be excluded from the refund calculation.
9. If a payment error occurs or the provision of the Service becomes impossible due to causes attributable to the Company, the Company shall provide a refund or take equivalent measures in accordance with applicable laws and policies.
10. Refunds shall, in principle, be processed through the original payment method. However, if a refund cannot be processed through the original method, the Company may determine a reasonable alternative method.
11. Under the policies of the global payment gateway, cancellation and refund of all payments are only possible within a maximum of thirty (30) days from the date of payment. Therefore, notwithstanding any other provisions of this Article, payments that have passed thirty (30) days are strictly non-refundable under any circumstances. In the event of changes to the payment gateway's refund and payment policies, the Company shall provide prior notice, and any subsequent payments and refunds shall be subject primarily to the amended policies of the payment gateway.
12. In payment environments using currencies other than USD (including South Korea), the actual amount refunded to the Member in their local currency may differ from the amount charged at the time of the initial payment due to differences in the exchange rates applied by the card issuer at the time of payment and the time of refund. The Company shall bear no responsibility to compensate or indemnify for any discrepancies arising from such exchange rate fluctuations.
Chapter 5: Data and Intellectual Property
Article 14 (Rights to Input Data and Output Data)
1. Rights to Input Data lawfully held or licensed by the member, and rights to Output Data generated through the Service, shall, in principle, vest in the member. However, where Output Data contains elements derived from the Company's existing technology, templates, models, software, or elements in which third parties hold rights, the rights to such elements shall vest in the Company or the rightful rights holder.
2. The member grants the Company a non-exclusive, royalty-free, worldwide license to store, reproduce, convert, process, transmit, and analyze Input Data and Output Data for the purposes of service provision, maintenance, security, error analysis, customer support, quality improvement, performance enhancement, and the training, retraining, and advancement of artificial intelligence models. However, members may opt out of data use for AI model training purposes through the Service settings or by contacting customer support.
3. When utilizing data pursuant to the preceding paragraph, the Company shall, in principle, apply de-identification or anonymization measures to ensure that members' personal information and specific trade secrets are not directly identifiable.
4. Where a member has expressed an intention to opt out pursuant to the preceding paragraph, the Company shall implement such opt-out to the extent technically feasible. However, retroactive removal of data that has already been used for training prior to such opt-out may not be guaranteed due to technical limitations.
5. Members must ensure that the upload and use of Input Data and the use of Output Data do not infringe upon the intellectual property rights, trade secrets, portrait rights, personal information, or other rights of third parties. In the event of any related dispute, the member shall resolve such dispute at their own responsibility and expense.
6. The Company may use Output Data for the purposes of service promotion, marketing, portfolio display, or partner exposure, only where the member has explicitly set such data to be publicly accessible or has separately consented to such use.
Article 15 (Company Intellectual Property Rights)
1. Copyrights, trademarks, patents, software, databases, UI/UX, algorithms, models, and all other intellectual property rights relating to the Service are vested in the Company or the rightful rights holder.
2. Members may use the Service only to the extent permitted under these Terms and service policies, and may not reproduce, modify, distribute, sell, reverse engineer, decompile, disassemble, or create derivative works of the Service without the prior written consent of the Company.
3. Feedback, suggestions, ideas, and other input provided by members to the Company may be used by the Company to improve the Service. However, matters constituting the member's trade secrets are excluded.
Article 16 (Data Retention and Deletion)
1. The Company retains or deletes member information and various records in accordance with applicable laws and regulations, the Privacy Policy, and internal policies.
2. Upon a member's withdrawal or termination of the agreement, the Company may delete or render irrecoverably the member's information, Input Data, and Output Data, except for information that must be retained under applicable laws and regulations.
3. The Company may retain and use logs, statistical data, de-identified data, and other processed data generated in the course of service provision for the purposes of service operation, analysis, quality improvement, and model advancement. The Company shall, however, implement necessary protective measures in accordance with applicable laws and regulations and the Privacy Policy.
4. Information required to be retained by applicable laws and regulations, including records of payment and the supply of goods and services, shall be retained for the legally prescribed retention period.
Chapter 6: Obligations of the Company and Members
Article 17 (Obligations of the Company)
1. The Company shall comply with applicable laws and regulations and these Terms, and shall endeavor to provide stable and continuous service.
2. The Company shall designate a Personal Information Protection Officer and shall implement necessary technical and administrative measures to ensure the secure management of personal information.
3. The Company shall endeavor to address member inquiries and complaints within a reasonable period of time.
4. The Company shall not transmit commercial advertising information to members who have expressed an intention to opt out of receiving such information, in violation of applicable laws and regulations.
Article 18 (Obligations of Members)
1. Members must comply with applicable laws and regulations, these Terms, operational policies, and legitimate instructions from the Company.
2. Members must not engage in any of the following acts:
① Identity Theft: Entering false information or misappropriating another person's information to register or use the Service
② Rights Infringement: Infringing upon the intellectual property rights, personal rights, or other rights of the Company or third parties
③ Operational Interference: Deliberately interfering with the Company's service operations or causing harm to its systems
④ Abnormal Access: Distributing malicious code, using automated tools (bots), or generating abnormal traffic
⑤ Unauthorized Resale and Sharing: Sharing, transferring, or lending an account to another person, or reselling it without the Company's prior consent
⑥ Prohibition on Depicting Persons: Generating, converting, or depicting real or fictional persons (including faces, bodies, or other physical characteristics) through the image generation feature
⑦ Creation of Inappropriate Content: Generating pornographic, adult (NSFW), or violent content, or entering prompts intended to induce such content
⑧ Unauthorized Use of Third-Party Assets: Uploading or incorporating another party's logos, trademarks, or copyrighted works (IP) into results without lawful authority to do so
⑨ Use for Illegal Purposes: Using the Service for illegal or inappropriate purposes that violate applicable laws and regulations or are contrary to public policy and morals
3. Members shall bear full legal liability for all consequences arising from acts falling under any of the sub-items of Paragraph 2 of this Article, and the Company shall bear no responsibility whatsoever in connection therewith.
4. Members warrant that they hold lawful rights (including copyright and license rights) to all Input Data (such as images and logos) uploaded to the Service. If a member violates this warranty and infringes upon the rights of a third party, all resulting legal liability shall be borne solely by the member.
5. Where a member uses Output Data for commercial purposes, the member bears sole responsibility for verifying whether such use infringes upon the rights of any third party. The Company makes no warranty as to the commercial suitability or rights integrity of Output Data, and is exempt from liability with respect to any disputes arising therefrom.
6. Members must manage their own account credentials and must not share them with or allow third parties to use them.
7. If a member becomes aware that their account has been misappropriated or used without authorization, they must notify the Company immediately.
Chapter 7: Liability and Disclaimers
Article 19 (Characteristics of AI Services and Member's Duty of Review)
1. The Service analyzes and processes Input Data using artificial intelligence technology to generate Output Data. The accuracy, completeness, suitability, currency, or error-free nature of Output Data is not always guaranteed.
2. Output Data may be provided as a reference or supplementary tool and does not replace professional judgment or final decision-making in areas such as design, construction, estimation, licensing, or legal, tax, accounting, or medical matters.
3. Members must independently review, verify, and revise Output Data before using it for actual work or commercial purposes, and must seek review by relevant professionals where necessary.
4. The quality of Output Data may vary depending on the quality, format, structure, omissions, errors, or prompt content of the Input Data, or the limitations of third-party systems.
Article 20 (Damages)
1. If the Company or a member causes damage to the other party by violating these Terms, the liable party shall compensate for such damage in accordance with applicable laws and regulations and these Terms.
2. The Company shall be liable only for damages arising from its willful misconduct or negligence, and, to the extent permitted by applicable laws, shall not be liable for special damages, indirect damages, consequential damages, or loss of profits.
3. If a member causes damage to the Company as a result of infringing upon the rights of third parties or violating applicable laws and regulations, the member shall be liable to compensate for such damage.
Article 21 (Disclaimer)
1. The Company shall not be liable for its inability to provide the Service due to force majeure events, including natural disasters, war, terrorism, power outages, network failures, cloud or external API failures, hacking, malicious code, government actions, or other circumstances beyond its control.
2. The Company shall not be liable for service disruptions attributable to the member's own fault.
3. The Company does not guarantee the achievement of specific results, revenue generation, legal compliance, or business success that a member may expect from the use of Input Data or Output Data.
4. The Company has no obligation to intervene in disputes arising between members or between a member and a third party, and shall not be liable for such disputes unless caused by the Company's willful misconduct or gross negligence.
5. This Article applies to the extent permitted by applicable laws and regulations.
Chapter 8: Miscellaneous
Article 22 (Copyright Infringement Reporting and Repeat Infringer Policy)
1. The Company conducts report-based content monitoring to maintain a safe service environment, and may delete content that violates these Terms without prior notice.
2. If a member suspects that content on the Service infringes upon a third party's copyright, the member may report such infringement via the Company's official email (moulder@moulder.ai). The Company shall comply with the procedures required by applicable laws and regulations in handling such reports.
3. The Company shall apply the following graduated sanctions to members who repeatedly violate these Terms or related copyright policies:
① First violation: Warning and deletion of the relevant content
② Second violation: Warning and suspension of service use for 30 days
③ Third violation: Permanent account closure and termination of the service agreement. In such case, fees already paid due to the member's fault shall not be refunded.
4. Where a serious violation is confirmed, including the generation of images depicting real persons or the creation of adult content, the Company may immediately suspend or terminate the relevant account regardless of the graduated stages set forth in the preceding paragraph.
Article 23 (Governing Law and Dispute Resolution)
1. These Terms and the service agreement shall be interpreted and governed by the laws of the Republic of Korea.
2. In the event of a dispute between the Company and a member, the parties shall endeavor to resolve the matter through good-faith consultation.
3. If the dispute cannot be resolved through consultation, either party may initiate legal proceedings before the competent court in accordance with the Civil Procedure Act and other applicable laws and regulations.
4. Disputes with members residing outside the Republic of Korea shall be subject to the principles of private international law; however, if the Company and the relevant member have reached a separate agreement, such agreement shall prevail.
Article 24 (Business Information)
1. Company Name: Moulder Korea Co., Ltd.
2. Representative: Choi Hyorin
3. Address: Room 514, 9 Yeonmujang 13-gil, Seongdong-gu, Seoul, Republic of Korea
4. Email: moulder@moulder.ai
5. Contact: +82-10-2270-6540
6. Personal Information Protection Officer: Choi Hyorin
Addendum
1. These Terms shall take effect as of May 17, 2026.
2. For payments completed prior to the effective date of these amended Terms, the refund periods stipulated by the terms and payment gateway policies applicable at the time of such payment shall apply. However, any subscriptions automatically renewed on or after the effective date shall be subject to the policies of these Terms.